Yuriy Krvavych, Managing Director – Risk Intelligence & Strategic Advisory, Guy Carpenter (UK) and William Gibbons, Principal – Insurance Investment, Mercer (UK) discuss how to implement holistic balance sheet management (HBSM) in order to help insurers achieve their strategic objectives,...

Join us for an insightful virtual session featuring Mikael Honore, Director of Claims Operations (Auto and Property) and Special Investigations of Gore Mutual (Canada) where he will share the company’s innovative, data-driven approach in achieving CX excellence.  This session will focus...

Liquidity risk is increasingly in focus for many mutual/cooperative insurers. Not least because insurance regulators around the world are themselves highlighting the importance of robust liquidity risk management. Striking the right balance between holding too little – and too much...

Mutual Leaders Insights – Quarterly panel discussions with ICMIF member CEOs This ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a...

Mutual Leaders Insights – Quarterly panel discussions with ICMIF member CEOs This ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a...

Mutual life insurer Assumption Life will share its successful journey to expand and grow its customer base across Canada through innovative and strategic distribution partnerships. Recognising the need to adapt to changing consumer demands and explore alternative distribution models, Assumption...

Transitioning to the cloud represents a critical step for insurers to accelerate their digital transformation and stay competitive in the evolving insurance landscape. In this webinar, Co-operators (Canada) share their recent experience of this major technology upgrade to their P&C...

Enter description text here. In this series of regular webinars, various ICMIF members from around the world will showcase their digital strategy and journey in the pursuit of digital transformation. In these case studies, learn how leading mutual/cooperative insurers are...

In this webinar, NFU Mutual (UK) share how, through the creation of their CX Blueprint, they have set out a vision for customer experience (CX) dominance. It explores how this blueprint is starting to democratise CX and empower teams within...

In this webinar, Steve Ferrari, Chief Transformation Officer at OneFamily, brings to life the transformative impact that artificial intelligence (AI) is having on the organisation’s customer service and telesales operations. Focusing on how AI enhances customer experience and streamlines operational...

Mutual Leaders Insights – Quarterly panel discussions with ICMIF member CEOs This ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a...

The global insurance market continues to be shaped by multiple disruptive forces – from technology advancement and new competition, to increased regulatory scrutiny and evolving customer behaviours, to diversifying risk exposures. Within the turbulence, however, there are clear indicators of...

Artificial Intelligence is already everywhere transforming data into insights and augmenting each of us to make better decisions. However, we are only at the start of the AI transformation journey. By 2030, AI is predicted to contribute USD 15 trillion...

Mutual Leaders Insights – Quarterly panel discussions with ICMIF member CEOs This new ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature...

In this exclusive ICMIF webinar, ICMIF’s new Chair, Rob Wesseling, President and CEO of Co-operators in Canada, joins ICMIF’s Chief Executive Shaun Tarbuck for a Q&A session about his next four years as the Chair of the Federation. In this...

The internet Domain Name System (DNS) enables fast web surfing and throughput of vast amounts of digital information. Consumers and businesses use the DNS “phonebook” every day for internet shopping, social interaction, and critical business operations. Unfortunately, the open nature...

Following one of the most difficult, frustrating and complex reinsurance renewals in recent history, this webinar provides ICMIF members the opportunity to learn more about the factors that contributed to such a difficult renewal. Shaun Sinniah from ICMIF’s Supporting Member...

The United Nations Development Programme (UNDP) and The ICMIF Foundation launched the Insurance Innovation Challenge (IIC) during the ICMIF Centenary Conference in October 2022. The Call for Applications is open from 8 March to 28 April 2023. Through the IIC,...

In July 2022, Simplyhealth became the UK’s first health insurer to achieve B Corp certification. In doing so, it joined nearly 1,000 pioneering UK companies that are leading a global movement to shift the purpose and image of business. As...

In this series of webinars, ICMIF members from around the world present how they leverage their mutual/cooperative difference in order to gain competitive advantage in their market. In each case study, an ICMIF member shares how they embed the mutual/cooperative...

Parametric solutions complement traditional insurance and although they have been around since the early 2000s, it is only recently that they are gaining importance, and we are starting to see the real impact they can have. This webinar presents some...

With just one month to go until the ICMIF Centenary Conference in Rome, we were delighted to bring together five members of the ICMIF Executive Committee at ICMIF’s office to discuss the future strategy of ICMIF and the leadership role...

Voice of Life: Helping to save lives and protect livelihoods in Japanese fishing communities Shinsuke Ochi, General Manager, National Mutual Insurance Federation of Fishery Co-Operatives – JF Kyosuiren (Japan) Protecting coastal livelihoods across Asia by advancing an ecosystem to empower...

FMG was formed by farmers for farmers in 1905 to provide a better deal for rural New Zealand. Over the past 117 years, FMG has grown into New Zealand’s largest rural insurer, providing advice and insurance to clients across rural...

IFRS were established to create a common accounting language so that businesses and their financial statements can be consistent and reliable, and that meaningful comparisons by company, country or industry can be made. Issued by the International Accounting Standards Board...

Scaling up mutual microinsurance in the Philippines: ICMIF’s 5-5-5 Strategy Dr Aris Alip, Founder and Chairman Emeritus, CARD MRI (Philippines) Achievements and lessons of the ICMIF 5-5-5 Strategy: The Philippines’ experience Jun Jay E. Perez, Executive Director, RIMANSI (Philippines) Building...

Sustainability, ESG and the SDGs are a few of the many ‘green buzzwords’ that now appear in everyday conversation. At all levels within organisations, including as high as the board room, today’s businesses are either starting their sustainability journey or...

Elon Musk recently tweeted “ESG ratings make no sense”… is he right? Boards of (re)insurance companies are increasingly aware of the importance of incorporating ESG considerations in business decisions. Whereas the Environmental component (E) of ESG is often better understood,...

The European Extreme Events Climate Index (E3CI) is an innovative operational service for the assessment and management of weather-induced risks, developed by the International Big Data and Artificial Intelligence for Human Development Foundation (iFAB) in collaboration with Leithà, the Unipol...

The COVID-19 pandemic has disrupted many aspects of the workplace and people’s working lives. As organisations are adapting to the new world of work driven by an acceleration in remote and flexible working, this webinar hears from three HR leaders...

Over the past year, a number of ICMIF members have announced net zero commitments to transition their investment portfolios and insurance operations to become carbon neutral businesses over the next 30 years. This includes seven members joining the UN-convened Net...

In February 2022, ICMIF launched a new report Leveraging the mutual difference which shared the findings of a recent member survey of marketing and communication functions across the ICMIF membership to see how members used their mutual/cooperative status as a point...

The power of connections: Creating communities where people can stay healthy and happy Miki Tanaka, Manager, Member Participation Promotion Division, Joint Management Department, CO-OP Kyosai (Japan) Moving towards the attainment of the SDGs: The KMBA case study Silvida Reyes Antiquera,...

A ground-breaking performance measurement approach, the Mutual Value Measurement (MVM) framework, is enabling cooperatives and mutuals to measure and report their total value for the first time. MVM has been co-developed by a research team from the Monash Business School...

Onderlinge ‘s-Gravenhage (OG) is a medium-sized Dutch mutual life insurer. Five years ago the mutual insurer was considered a solid, but old-fashioned organisation, operating in a declining market with a low interest environment. The insurer then launched a new strategy,...

This webinar discusses the importance of prevention for our members in the mutual and cooperative insurance industry and also globally. This is the first in a series of special webinars to celebrate ICMIF’s centenary this year and more webinars will...

The emergence of Omicron marks another setback to an otherwise robust global economic recovery. At the same time, there is still scant signs of easing in supply bottlenecks, which are adding to consumer price inflation and raising the prospect of...

Providing unmet insurance needs to protect farmers and rural areas in Korea Min Hyun-Seok, Planning Officer, Corporate Planning Department, Nonghyup Life Insurance (Republic of Korea) Yoon Hyun-Sung, Junior Manager, Agricultural Insurance Department, Nonghyup Property and Casualty Insurance (Republic of Korea)...

The definition of a knowledge hub is a collection of documentation, purposed to make it easy to find solutions to problems. The ICMIF Prevention Hub is a new resource for members to access examples of mutual and cooperative global best...

Click here to download the slide deck from this webinar Innovative insurtechs continue to help insurers around the globe digitise their businesses across all aspects of the value chain. From product distribution and user experience personalisation to claims automation and...

The IMA Group designs and implements assistance solutions on behalf of its shareholders and commercial partners. From emergency assistance to everyday help, the IMA Group aims to make its beneficiaries’ lives safer and simpler across multiple domains: mobility, home, life...

To coincide with the start of the COP 26 UN Climate Change Conference, this webinar presents the launch of ICMIF’s first annual Sustainable Investment Report. The report outlines the findings from the survey that was completed by ICMIF members in...

Insurers globally are facing increasing pressures and expectations around considering and integrating sustainability risks into their investment approaches and wider business models. Sustainability risks are especially important for the mutual sector given the typically longer term focus and desire to...

Earlier this year, Univé (Netherlands) expanded all its non-life insurance policies across both personal and commercial lines to include cyber protection as standard. As a result, more than 1 million member/policyholders were provided with immediate access cyber insurance and cyber...

70% of mutual insurance executives say their business operating model and governance structure help accelerate their organisation’s purpose-led strategy. In this webinar, learn more through a detailed discussion of EY’s recent Global Market Scan on how mutual/cooperative insurers can create...

Royal London is the largest mutual life and pensions provider in the UK. The value of mutuality has become increasingly important for Royal London as the number of mutuals in the sector has contracted over recent years. In 2020, the...

This webinar looks at the journey that Turkish insurer Anadolu Sigorta has taken to develop a social network analysis platform to identify organised fraud cases with machine learning capabilities and datasets integration. The project was recently announced as a winner...

Disaster prevention and mitigation through mutual aid Ken Sakai, Deputy Director, Branding Strategy Department, Kokumin Kyosai Co-op (Japan) People first: How Uplift Mutuals builds for what people need Kumar Shailabh, Executive Director, Uplift Mutuals (India) Creating safer, sustainable and connected...

MAS is one of only two mutual insurers in the New Zealand market and has historically served the country’s community of health professionals. As it marks its centennial year, MAS is reflecting on where it has come from over its...

In October 2019, ICMIF member Achmea (Netherlands) launched the Achmea Innovation Fund, a €100 million investment fund that will provide growth capital to promising businesses that support their cooperative identity and mission to contribute to a healthier, safer and future-proof...

Sustainability R&D: Quantifying insurance SDG impact with Swiss Re Institute‘s Insurance SDG Calculator Alicia Montoya, Head of Research Commercialization Unit, and Vicci Xi Fan, Business Analyst, Research Commercialization Unit, Swiss Re Institute (Switzerland) Systemic risk and SDGs: Action points for...

In the lead up to the ICMIF Meeting of Reinsurance Officials (MORO), ICMIF Supporting Member Peak Re provides insights into reinsurers’ approach to pricing of property risk. According to a recent ‘Risk and Capital Management Strategy’ survey conducted jointly by...

A 2019 report, Mutual microinsurance and the Sustainable Development Goals: an impact assessment following Typhoon Haiyan, by The University of Cambridge Institute for Sustainability Leadership (CISL), explored how mutual microinsurance, enabled by adequate regulation, can contribute to the United Nations...

In 2020, P&V launched a new on-demand and subscription-based bicycle insurance product, Vélo, the first of its kind in the Belgian market. Referred to by many as the “Netflix for insurance”, this unique offering combines some of the successful characteristics...

Wawanesa’s award winning, Strategic Systems Renewal (SSR), was an enterprise-wide digital strategy transforming the way their P&C companies serve its customers and broker partners. This 10-year journey covered the entire insurance value chain with Guidewire’s InsuranceSuite at its core. Despite...

Investment in insurtech reached new heights in 2020. ‘Tech-first’ insurers continue to unlock new opportunities across the entire value chain and are growing at rates that make them increasingly difficult to ignore. And insurers, of all stripes and sizes, continue...

The efficient use of resources is one of six target areas that underpins Folksam’s integrated sustainability efforts, with measurable objectives directly linked to the UN Sustainable Development Goal for responsible consumption and production (SDG 12): one of the six SDGs...

In November 2019, the International Cooperative and Mutual Insurance Federation (ICMIF) and the United Nations Office for Disaster Risk Reduction (UNDRR) began a multi-year collaboration to help address the urgent challenge of reducing disaster risks. Specifically, the collaboration aims to...

In 2020, Danish ICMIF member LB Group launched a number of new features and innovations in its motor insurance offering. These included an on-demand insurance policy covering all types of car share schemes and rentals; discounted insurance cover for climate-friendly...

In this webinar, Willis Re share what it is seeing in the (re)insurance market and how the sector is responding to the highly volatile external environment that we are facing as a result COVID-19. As well as looking at the...

People first: How 1CISP dealt with the COVID-19 pandemic and is navigating the new normal Jackelyn Ballena, Vice President for Operations (Life), 1CISP (Philippines) Flexible working at FMG: Moving from lockdown to the new normal Pete Frizzell, General Manager, People...

German mutual insurer HUK-Coburg first began experimenting with telematics in motor insurance in 2013. It launched its first telematics product in 2016, a black box solution that was only offered to young drivers in an attempt to lower their premiums....

Since 1974, 1CISP (1 Cooperative Insurance System of the Philippines) has been serving poor and low-income Filipinos through its member cooperatives in both rural and urban areas of the Philippines. Over the years, 1CISP has driven continuous innovation to address...

Fight it if you wish, but data protection and privacy regulations are here to say. More importantly they are now multiplying and spreading to jurisdictions across the globe. Once seen as the unique purview of the Europeans, data protection and...

The 5th Cooperative Principle highlights the important role of education in cooperative development, sustainability and resiliency. The cooperative identity in general is unique as its clearly defines and represents the common aspirations of people who work together to meet their...

In 2020, ICMIF member MAIF became the first large company to become what is known as a “company with a mission” (société à mission) in France. This involved the inclusion of its purpose and social and environmental commitments in the...

The Co-operators is a leading Canadian-owned cooperative providing multi-line insurance and financial services. For over 70 years, it has been a business based on shared values and guided by its cooperative principles. The need for profitability is balanced with meeting the unmet needs of its members; having an impact to strengthen local communities; and building...

The digital mutual: Episode 9, Achmea (Netherlands) With a history of more than 200 years, ICMIF member Achmea grew from a small mutual insurer to the largest insurance company in the Dutch market. Achmea’s product range includes insurance, asset management...

The digital mutual: Episode 8, NTUC Income (Singapore) Since it was founded 50 years ago, NTUC Income (Income, Singapore) has grown into a thriving social enterprise, serving over two million customers with its offerings in life, health and general insurance....

In this webinar, insurance academic Dr Antti Talonen reflects on the key trends in insurance today and in the future with a special focus on the specific characteristics of customer ownership and mutual insurance. Taking inspiration from his vast international...

As a financial services provider that is tailored to graduate professionals, PPS (South Africa) innovates continuously to solve the daily pain-points of its members and provide them with peace of mind. Their ethos of mutuality means that they exist solely...

In this webinar, Dr Andrew Johnston, Global Head of Insurtech at Willis Re, speaks about the latest global state of InsurTech. His presentation focuses on investment trends, successful strategies for the adoption of technology and the continuous evolution of ‘InsurTech’...

Sustainable Investment Leaders webinars Insurers play an integral role in contributing to society. This includes generating economic sustainability and alleviating poverty; building healthy and resilient communities; and tackling climate change – contributions that underpin the UN Sustainable Development Goals (SDGs)...

Sustainable Investment Leaders webinar series As the world battles to overcome the global COVID-19 pandemic, there is a growing vision to ‘build back better’; and, indeed, ‘greener’. COVID-19 could prove to be a turning point in the fight against climate...

Sustainable Investment Leaders webinar series Five years on from the Paris Accord, and the wide-ranging implications of climate change are becoming clearer and increased social activism is beginning to influence public policy and decision making. Investors and the companies they...

Sustainable Investment Leaders webinar series In November 2019, ICMIF announced a global partnership with The Prince’s Accounting for Sustainability Project (A4S). Established by HRH The Prince of Wales in 2004, A4S aims to make sustainable decision-making “business as usual”, inspiring...

In its 2018 employee engagement survey, the word most frequently used to describe EMC Insurance Companies (USA) was “conservative.” Only one year later, the 2019 employee engagement survey results revealed that “innovative” was the most commonly used word to describe...

Cyber threats are evolving, becoming more severe as well as increasing in volume. Cyber is also hitting closer to home – with farms not far behind. The interconnectivity of technology in the office, at home (sensors and smart home technologies)...

Insurance is critical to the delivery of the UN Sustainable Development Goals (SDGs) and many cooperative/mutual insurers have been leaders in contributing to environmental, social and economic sustainability. Grupo Sancor Seguros is highly committed to the UN’s 2030 Agenda and...

The COVID-19 pandemic will not just impact upon the insurance and reinsurance industry in terms of claims and the future products that are offered; the economic impact of the pandemic will create a more litigious environment for the industry. At...

ICMIF member IPB Insurance enjoys an advantage as Ireland’s only mutual insurance company. In late 2012, IPB embarked upon a programme of defining and developing their unique workplace culture. This webinar summarises IPB’s journey and demonstrates the advantage mutuality offers...

The digital mutual: Episode 7, San Cristóbal Seguros (Argentina) Speaker: Ignacio del Castillo, Business Analyst, Digital Transformation In this series of bi-monthly webinars, various ICMIF members from around the world will showcase their digital strategy and journey in the pursuit...

As the millennial and Gen Z generations continues to enter the workforce in vast numbers, it is crucial for mutual and cooperative insurers to position their unique business model as a factor in them being seen as “employers of choice”...

In this webinar organised jointly by ICMIF and the ICMIF Asia and Oceania Association (the AOA), three ICMIF members from the Asia and Oceania region share their responses to the COVID-19 (coronavirus) pandemic, giving examples of various initiatives from the...

Launched in late 2018, Duuo is the digital insurance brand of Canadian ICMIF member The Co-operators, providing on-demand insurance solutions to meet the growing customer needs in the fast-evolving, digital economy. Alongside its InsurTech partner Slice Labs, an insurance platform...

MORO: Series of reinsurance webinars 2020 Modern farms use technology that improves efficiency and automates the crop production or livestock cycles. Increasingly, farmers are adopting robotics, drones, autonomous tractions, harvesters, and sensors. These technologies change the farm risk landscape. As...

MORO: Series of reinsurance webinars 2020 In this webinar, Tim Fewtrell of Willis Re presents a review of the latest science behind catastrophe models and how well catastrophe models from around the world represent current and future trends in climate...

MORO: Series of reinsurance webinars 2020 The cyber risk landscape has expanded rapidly in 2020, dramatically increasing exposure for individuals and SMEs. Hear from CyberScout as they share how they’re partnering with insurers to respond with cyber insurance programmes designed...

Insurance solutions are a critical element of development, providing sustainability and resilience to almost all aspects of life and living, at both country and community level, whether through macro-economic sovereign-level risk finance or community-level micro-insurance, and everything in-between. Insurance solutions...

MORO: Series of reinsurance webinars 2020 Given the complex, interconnected nature of economic, environment, health, and social risks, building resilient societies requires improved data engineering to fuel machine-intelligence-enabled infrastructure that facilitates better decision making. The Swiss Re Institute (SRI) works...

The COVID-19 recession is likely to be one of the deepest in many decades, but could be much shorter than a typical recession. The Swiss Re Institute (SRI) expects the recovery to be protracted given staggered lockdown exits, changes in...

MORO: Series of reinsurance webinars 2020 This webinar features a panel of ICMIF members discussing current reinsurance market issues, including the impact of COVID-19 on treaty renewals, pricing, investments, capacity, policy coverage and consumer behaviours. The panel includes the cedant,...

The future holds many challenges and opportunities. As insurers tackle technology and regulatory changes, demographic shifts and changing customer expectations will shape our industry. Insurers who anticipate and develop strategies to respond to these changes will be positioned for success....

Since the outbreak of the coronavirus (COVID-19) pandemic, ICMIF members have collectively given nearly USD 1 billion in support and assistance through various channels and initiatives. In this special ICMIF webinar, three mutual/cooperative insurers share their responses to the outbreak,...

The mutual advantage: Episode 1, P&V (Belgium) For more than 110 years, being a cooperative has helped P&V Group (Belgium) make a difference for its customers and have a positive impact on society. By making insurance accessible to as many...

Finnish mutual LocalTapiola no longer considers itself an insurance and financial group, but a lifelong security and protection company. LocalTapiola wants to help make the everyday lives of Finnish people safer, healthier and more financially prosperous. As a result of...

Climate change and extreme weather trends are recognised as key risks facing the insurance, savings and investment industry. Policymakers and regulators are scrutinising the actions of asset owners, with insurers increasingly being expected to disclose their climate-related risks and activities...

As the reality of climate change is becoming clearer and increased social activism is beginning to influence policy and decision making, businesses are coming under increasing pressure from stakeholders to address climate risks. In this webinar, Willis Re present the...

AM Best believes that innovation is becoming increasingly important to the long-term success of insurers. On 5 March 2020, AM Best released its newest criteria procedure, Scoring and Assessing Innovation, as well as a revised Best’s Credit Rating Methodology incorporating...

The digital mutual: Episode 6, HUK-Coburg (Germany) For almost 20 years, HUK-COBURG’s online-only subsidiary HUK24 AG has been a pioneer in direct, digital insurance. With more than two million customers, it is now Germany’s largest direct insurer and a top...