Conference session

Embracing transformation for operational excellence and value creation

ICMIF Biennial Conference 2024

This session delves into the strategic approach and frameworks required for mutual/cooperative insurers to effectively adapt for the future. Featuring business transformation case studies from ICMIF members, the session will look at how organisations are integrating new efficient processes and digital capabilities to optimise their operating models for improved performance. It will also explore examples of how these organisations are embracing innovation and partnerships to evolve the way they provide insurance solutions and deliver customer value.

Session speakers:

  • Andrew Johnston, Global Head, InsurTech, Gallagher Re (USA)
  • Carlo Cimbri, Chairman, Unipol Gruppo (Italy)
  • Helton Freitas, President, Seguros Unimed (Brazil)
  • Andrea Keenan, Executive Vice President and Chief Strategy Officer, AM Best (USA) moderator 

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