Wednesday 18 October 2023
Toronto, Canada
Hosted by EY

Continuing the theme of last year’s ICMIF Conference ‘Leading with purpose’, ICMIF is pleased to host a one-day event in Toronto (Canada), that will bring together CEOs, C-Suite executives and strategy leaders from ICMIF members and other leading mutual and cooperative insurers across the world.

The ICMIF Global Strategy Summit for mutual/cooperative insurance leaders, will take place on 18 October 2023, hosted by ICMIF Supporting Member EY. The event will include a mixture of plenary sessions, roundtable discussions and networking opportunities.

The agenda for the day will focus on how mutual insurers can drive growth and create value by embracing their mutual purpose as part of their strategic transformation to adapt for the future.

Themes to be covered during the event include:

• Mutuality as an enabler and authenticator of a purpose-led business strategy.
• Leveraging the mutual difference in the customer value proposition to create a competitive advantage.
• Embracing digitalisation to transform our businesses to become truly customer-centric.
• Seizing new business opportunities through innovation, new solutions and emerging business models.
• ESG as a strategic differentiator that creates long-term, sustainable value for all stakeholders.

Agenda overview:

08:30 - 09:00     Registration

09:00 - 09:10     Welcome and intro remarks

• • • Liz Green, CEO Designate, ICMIF
    • Jennifer Baziuk, EY Canada Insurance Consulting Leader
    • Rob Wesseling, Chair, ICMIF, and President and CEO, Co-operators (Canada)

09:10 - 09:40     Keynote presentation - Global insurance outlook and principles for mutual differentiation

• • • Isabelle Santenac, EY Global Insurance Leader

09:40 - 10:30     Leadership panel discussion

Moderated by Ed Majkowski, EY Americas Insurance Sector and Consulting Leader

• • • Paul Hanna, Executive Vice-President, Member Relations, Governance and Corporate Services, Co-operators (Canada)
    • Jan Kamp Justesen, CEO, LB Group (Denmark)
    • Isabelle Santenac, EY Global Insurance Leader

10:30 - 11:15     Coffee and networking break

11:15 - 12:45     Case study presentations of best-practice from the global mutual insurance sector

• • • Glenn Croasdale, Chief Client Officer, FMG (New Zealand)
    • Kimberly Palatnick, Chief Strategy and Member Experience Officer, Wawanesa (Canada)
    • Bart Boon, Senior Manager Corporate Strategy, Achmea (Netherlands)

12:45 - 14:00    Lunch and networking

14:00 - 16:30    Thematic roundtable discussions

16:30 - 17:00    Concluding remarks

17:00 - 18:30    Cocktail reception sponsored by EY

Note that timings on the agenda are subject to change. Further details on the format for the day and logistical arrangements will be shared with registered attendees in advance.

Registration for the event is complimentary, although places will be limited. If you would like to register more than two delegates from your organisation, please contact ICMIF.