French ICMIF member MAIF has expanded its collaboration with Zelros, an artificial intelligence (AI) solution specialising in customer relations as part of a continuous effort to improve the effectiveness of advisors and the satisfaction of its members. The two companies say the aim of this partnership is to explore all the possibilities offered by AI […]
Read MoreAt the end of last year, ICMIF members Gore Mutual and Portage Mutual were recognised among the best insurance carriers in Canada, achieving a 5-Star rating across multiple categories, in Insurance Business Canada’s seventh annual broker survey. Each year, Insurance Business Canada asks hundreds of insurance brokers from across the country how well insurance companies […]
Read MoreFollowing a three-year hiatus caused by the pandemic, ICMIF has announced that it is relaunching its Advanced Management Course (AMC) as an in-person event in 2023. The AMC will take place on 8-12 May in Manchester (UK). The course will feature new content on leading with purpose and how to activate strategy at mutual/cooperative insurers, […]
Read MoreEarlier this month, ICMIF Supporting Member EY published the 2023 edition of the annual EY Global Insurance Outlook (pdf). The key message of this latest Outlook is that insurers that harness innovation and transformation to deliver what customers want right now can thrive in the turbulent market ahead. Key findings are: An uncertain macroeconomic and […]
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