Latest news from the sector

Read and share inspirational stories collected from across the ICMIF membership.

MAIF expands partnership with Zelros to leverage AI to improve agent effectiveness and drive better customer experience

French ICMIF member MAIF has expanded its collaboration with Zelros, an artificial intelligence (AI) solution specialising in customer relations as part of a continuous effort to improve the effectiveness of advisors and the satisfaction of its members. The two companies say the aim of this partnership is to explore all the possibilities offered by AI […]

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Achmea is on its way to a climate-neutral underwriting portfolio

The Net-Zero Insurance Alliance (NZIA), an alliance between the international insurance industry and the United Nations, last week launched its first Target-Setting Protocol during the annual meeting of the World Economic Forum. ICMIF member Achmea (Netherlands), as one of the member insurers, subscribes to the Target Setting Protocol and has said it will use it […]

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Canadian ICMIF members recognised as award-winning companies in industry surveys

At the end of last year, ICMIF members Gore Mutual and Portage Mutual were recognised among the best insurance carriers in Canada, achieving a 5-Star rating across multiple categories, in Insurance Business Canada’s seventh annual broker survey. Each year, Insurance Business Canada asks hundreds of insurance brokers from across the country how well insurance companies […]

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NFU Mutual pledges to give GBP 3.25m in donations for local and national charities in 2023

ICMIF member NFU Mutual (UK) has announced it will be donating GBP 3.25m of funding for local and national charities in 2023. The funding will support communities across the UK and assist those facing the cost-of-living crisis. NFU Mutual says it will continue to support national and regional charities and has pledged a further GBP […]

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ICMIF relaunches its Advanced Management Course with the return to an in-person event

Following a three-year hiatus caused by the pandemic, ICMIF has announced that it is relaunching its Advanced Management Course (AMC) as an in-person event in 2023. The AMC will take place on 8-12 May in Manchester (UK). The course will feature new content on leading with purpose and how to activate strategy at mutual/cooperative insurers, […]

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Co-operators earns Zero Carbon Certification for new corporate headquarters

With construction well-underway, Canadian ICMIF member Co-operators’ new head office in Guelph, Ontario has earned Zero Carbon Building – Design Standard certification from the Canada Green Building Council (CAGBC). When it opens in the summer of 2024, the 226,000 sq. ft facility at 101 Cooper Drive in Guelph will feature an all-electric design that will […]

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EY launches 2023 Global Insurance Outlook: How to drive purposeful change in uncertain times

Earlier this month, ICMIF Supporting Member EY published the 2023 edition of the annual EY Global Insurance Outlook (pdf). The key message of this latest Outlook is that insurers that harness innovation and transformation to deliver what customers want right now can thrive in the turbulent market ahead. Key findings are: An uncertain macroeconomic and […]

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The Vaudoise Group invests in new start up businesses to support online business and local economies

Swiss ICMIF member, the Vaudoise Insurance Group, is investing in the scale-up company NewCo, which assists entrepreneurs in the various stages of creating an online business. NewCo is already a leader in the field of LegalTech in French-speaking Switzerland and it wishes to expand across other parts of Switzerland, including German-speaking regions. Founded in 2020 […]

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African Risk Capacity Ltd once again earns top ESG score

South African ICMIF member African Risk Capacity Ltd (ARC Ltd) has once again earned the global insurance industry’s top overall environmental, social and governance (ESG) score from independent ESG research firm, Sustainalytics. ARC Ltd’s ESG score was calculated following an independent audit of the company’s business practices and policies. The evaluation is a comprehensive assessment […]

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Income marries its purpose of putting “People First” with strong product narratives to drive sustainable growth and champion societal well-being

Singapore ICMIF member Income Insurance Ltd (Income), has launched new marketing campaigns at the start of the year in order to amplify its purpose of putting “people first”. Income says the new “People first” campaign is not just a marketing amplification of a purpose but is mirrored in Income’s ethos, from the way its advisors […]

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