UK-based ICMIF member NFU Mutual and The Tourism Network, a hospitality advice service, have announced a new partnership. In a joint press release, the two organisations say they believe that the UK-wide affiliation will enable The Tourism Network to bring a greater level of specialist advice to its members and to NFU Mutual’s customers in the tourism and hospitality sectors, through the availability […]
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Australian ICMIF member RAC has welcomed recent statements by the State Government and State Opposition which support more sustainable transport in Western Australia (WA). At the end of November, the WA Government announced a new Electric Vehicle Strategy and AUD 21 million Electric Vehicle Fund. RAC General Manager Corporate Affairs Will Golsby expressed support for the Strategy saying it was an important step toward accelerating the uptake of electric vehicles […]
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ICMIF member Länsförsäkringar (Sweden) has been pursuing a climate-smart vision since 2019, with the long-term aim of managing climate risks and adapting investments to the climate targets of The Paris Agreement. Last month, Länsförsäkringar made further steps towards this: launching a new climate-orientated fund and announcing new climate-related exclusion criteria for investments in companies that […]
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Last week, Beneva was officially unveiled as the new name for the largest insurance mutual in Canada created through the merger of La Capitale and SSQ Insurance. Proud of its new branding, identity and its values, Beneva is confident that a more caring approach will resonate with Canadians across the country. More than 75 years […]
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New Zealand ICMIF member FMG has been awarded the 2020 Consumer NZ People’s Choice Award for House, Car and Contents’ insurance. FMG’s Chief Client Officer, Andrea Brunner says the FMG team are extremely proud at being recognised by those people who participated in the 2020 Consumer NZ survey, particularly given the challenges faced this year. […]
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In a year that has been profoundly affected by the pandemic and as everyone is still involved in fighting the virus, ICMIF member Unipol (Italy) has decided to make a further contribution to support its 10 million customers, offering free UniSalute healthcare cover to deal with the possible consequences of Covid-19. This significant undertaking is […]
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French ICMIF member MAIF says it recognises that customer behaviour is constantly changing and therefore the mutual insurer is also adapting and pursuing a strategy of diversifying its offer. Altima, MAIF Group’s innovation laboratory, has been busy this year developing the “Unique Insurance” (l’Assurance Unique”) product, which it says will be a disruptive and unprecedented offer on the market, bringing simplicity, confidence and peace of mind for member policyholders. Simplicity and readability through an “all […]
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In this year’s customer satisfaction survey conducted by the Swedish Quality Index (Svenskt Kvalitetsindex – SKI), ICMIF member Folksam has once again been ranked top in terms of claims settlement. Folksam says the results are an effect of long-term change work and a conscious investment in process improvements with a customer focus. Annkristine Wuopio-Mogestedt, Claims Manager at Folksam said: “I get so proud when I see the […]
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Australian ICMIF member The Business Council of Co-operatives and Mutuals (BCCM) last week congratulated Australian Unity on becoming Australia’s first mutual to issue Mutual Capital Instruments (MCI). Australian Unity Limited announced an offer of Australian Unity Mutual Capital Instruments to raise AUD 100 million on Friday 27 November 2020. Established in 1840, Australian Unity was Australia’s first member-owned wellbeing company. To support the ongoing, sustainable […]
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Canadian ICMIF members The Commonwell Mutual Insurance Group and Trillium Mutual have been named as Top Insurance Workplaces of 2020 by Insurance Business Canada magazine. In its second annual employee survey, Insurance Business Canada asked thousands of insurance professionals to rate their employers’ performance in regard to compensation and benefits, diversity and inclusion, employee development, and culture. […]
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