Paraguayan ICMIF member Panal Seguros is now offering a remote, video assessment of motor vehicles for both new insurance policies and renewals. Inspections of customers’ vehicles can now be carried out via a video-operating system on smartphones. The mutual insurer has launched this new innovation to provide customers with enhanced service and customer experience without […]
Read MoreICMIF member La Vaudoise (Switzerland) has been recognised as number one in customer satisfaction and as best employer 2020 in the “insurance” category. Now in its 125th anniversary year, La Vaudoise was recently awarded first place in two satisfaction surveys carried out by Swiss comparison websites: for household/public liability insurance from bonus.ch; and motor and […]
Read MoreICMIF member FMG (New Zealand) has won two Canstar Most Satisfied Customers Awards 2020, for Car Insurance and Home and Contents Insurance. The mutual insurer beat all other insurers in the New Zealand market to win these two awards for customer satisfaction.  This year was FMG’s first appearance in the car insurance category, and its second appearance in the home and contents category as it won the Most Satisfied Customers Awards for home and contents insurance in 2019 […]
Read MoreDutch ICMIF member Achmea has announced that it will be able to halve the number of physical appointments made to customers’ homes for the handling of damage claims in the coming period. Currently, property repair companies visit tens of thousands of homes and businesses which have suffered damage every year on behalf of Achmea. They […]
Read MoreAmerican Agricultural Insurance Company, a global provider of reinsurance services and one of ICMIF’s North American member organisation, has announced a rebrand aimed at aligning the company’s image with its current mission, vision, and role in the marketplace. The company will now refer to itself as AmericanAgâ„¢, a name that honours its roots as a […]
Read MoreIn an announcement today, ICMIF’s Supporting Member AM Best said its continued stable outlook on the global reinsurance industry is reflective of negative market forces, predominantly driven by the COVID-19 pandemic, social inflation and previous years’ property catastrophe events, being offset by hardening rates and a re-assessment of third-party capital investor appetite. In its new […]
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