ICMIF member Promutuel Insurance (Canada) has recently announced that it had ranked in the top 60 for employee experience, and at 3rd place among the 1,000 employees and more companies in the latest Officevibe surveys.
Officevibe’s programme recognises companies that provide an outstanding employee experience.
Promutuel Insurance has used innovative programmes and a people-centred approach to create an environment where employees thrive and performance is all about people. These results recognise Promutuel Insurance’s commitment to the well-being of its employees, and are a tribute to the day-to-day commitment of Promutuel’s 2,200 employees to building a strong organisational culture and driving organisational success.
“It’s an honour to see Promutuel Insurance ranked in the top 60 in employee experience out of more than 3,000 companies worldwide,” said CEO Geneviève Fortier (pictured). “It celebrates our never-ending commitment to making sure our people can thrive. I’m proud to know that our managers and employee ambassadors are so dedicated to driving the success of this great organisation every single day.”
“I am proud to see how we’ve maintained such a sustained, high level of commitment from our employees,” said Isabel Portelance, Vice-President, Human Capital. “With our strong organisational culture and deeply human mutualist values, all the programmes we’ve put in place over the years to promote our people’s well-being are really paying off.”
Exceptional results to support an ambitious vision
Earlier this month during its annual meeting, Promutuel Insurance unveiled exceptional 2023 results that demonstrate the outstanding strength of its mutual insurance companies and their ability to generate value for their insured members. With positive key performance indicators, financial results exceeding expectations, and the launch of a new strategic plan, everything is in place at Promutuel Insurance to support its ambitious profitable growth vision.
“The results achieved in 2023 demonstrate our organisation’s collective commitment to exceed our members’ expectations, deliver on our major projects, and achieve our goals. This exceptional effort has allowed us to combine growth and profitability to make Promutuel Insurance stand out,” said Geneviève Fortier.
A new strategic plan to accelerate profitable growth
Since the beginning of the year, Promutuel Insurance has entered a new strategic planning cycle that will enable it to make progress toward its 2030 target. Three main priorities will guide actions between now and 2030:
- Double the organisation’s size through its approach based on profitable growth
- Be a market leader in both member and employee experience
- Ensure competitiveness by optimising operational performance
To achieve these objectives, the significant transformation work already underway will help accelerate the deployment of strategic initiatives tied to:
- Technology, analytics, and innovation;
- Governance and operational decision-making;
- Corporate social responsibility;
- Execution capabilities and agility;
- Evolution of our organisational culture.
“To achieve its strategic objectives and remain relevant, Promutuel Insurance must accelerate the pace, continue it’s transformation, and build on its agility. The organisation has adopted an ambitious transformation plan which will allow us to optimise our processes and, in doing so, our operational efficiency. Everyone is committed to doing what it takes to achieve this target in the coming years. We have a plan and a great team to execute it. Above all, we know what our destination is: straight ahead!” said Geneviève Fortier.
“Promutuel Insurance has big plans for the years to come! The organisation’s renewed mission, vision, and values will certainly guide the Board of Directors and senior management in their key role in achieving Groupe Promutuel’s strategic ambitions,” added Yvan Rose, President of Groupe Promutuel.
Inaugural CSR report
Over the past year, Promutuel Insurance has laid the foundation for a cross-cutting corporate social responsibility (CSR) strategy. The strategy aligns not only with the United Nations’ Sustainable Development Goals (SDGs), but also with Promutuel Insurance’s values and priorities.
The three pillars of Promutuel Insurance’s CSR strategy are the following:
- Create value for its members and communities;
- Live and grow responsibly;
- Value diversity and inclusion
With a well-established roadmap and a dedicated, committed team, Promutuel Insurance now has everything it needs to achieve its ambition of becoming an active, responsible leader that makes a real and tangible difference in the communities where it operates. In 2024, the Group will establish performance monitoring indicators and specific objectives to achieve its goals, particularly with regard to Scope 3 emissions.
“Already fuelled by our values of solidarity, openness, engagement, and ambition, Promutuel Insurance has long made environmental, social, and governance principles differentiating elements of its brand. Even when we were founded 172 years ago, our mutualist model was ahead of its time in terms of corporate social responsibility. Thanks to our decentralised model, our mutual companies have a strong and real impact in the communities they serve. In the past year, we’ve formalised what was already part of our DNA. In the coming years, we’ll go even further. With the help of a well-established roadmap and an engaged team, we are on course to achieve one of our key goals: net zero emissions by 2050,” concluded Yvan Rose and Geneviève Fortier.
Photo: Frédérique Ménard-Aubin
