Vaudoise Assurances earns top customer satisfaction ratings in 2024

23 August 2024

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True to its customer-centric philosophy, ICMIF member Vaudoise Assurances (Switzerland) continues to solidify its reputation as a leading insurer, earning top ratings for customer satisfaction in 2024. Consistently recognised for its commitment to excellence, Vaudoise has once again climbed the ranks, securing a place among the most appreciated insurers in Switzerland according to comparison websites comparis.ch and bonus.ch.

As an independent, cooperative insurance company deeply rooted in French-speaking Switzerland, Vaudoise has built its success on a foundation of transparency, value, and exceptional service. Since 2015, the company has consistently ranked among the top three insurers for motor vehicle and household liability insurance. This achievement is a testament to Vaudoise’ unwavering dedication to its policyholders, focusing on delivering quality service that meets the evolving needs of its customers.

For 2024, Vaudoise’ remarkable performance has been highlighted by comparis.ch, which awarded the company a score of 5.3 out of 6 for car insurance and 5.2 out of 6 for household liability insurance. Similarly, bonus.ch recognised Vaudoise with a score of 5.3 out of 6 in both categories. These impressive ratings reflect the company’s relentless pursuit of excellence in claims management, customer service, and overall satisfaction.

To underscore its commitment to its clientele, Vaudoise says it continues to place its customers at the core of its business strategy. The high ratings received from price comparison sites are not just numbers for the cooperative insurer —they are a reflection of the company’s values in action. Vaudoise’s employees are deeply engaged in providing personalised support, ensuring that every customer receives the care and attention they deserve. This proactive approach is in line with Vaudoise’s vision of becoming the insurer of choice for Swiss residents.

As part of its ongoing efforts to maintain and enhance customer satisfaction, Vaudoise will continue to innovate and adapt its services to meet the highest standards of quality and transparency. The company says its commitment to its policyholders remains steadfast, as it aims to further strengthen its position as a trusted partner in insurance.

For more information, visit vaudoise.ch.

 

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