ICMIF webinars are organised exclusively for the benefit of ICMIF members, looking at current strategic issues and the latest trends impacting the cooperative/mutual insurance sector. They bring thought leadership and showcase best practice from ICMIF member organisations and prominent industry experts.
If you would like to search the webinars by theme or topic visit this page.
Upcoming webinars
3 July 2024
Date: Wednesday 3 July, 3pm BST (UK time) In this webinar, mutual life insurer Assumption Life will share its successful journey to expand and grow its customer base across Canada through innovative and strategic distribution partnerships. Recognising the need to adapt to changing consumer demands and explore alternative distribution models, Assumption Life leveraged Lavvi’s online […]
Read More17 July 2024
Date: Wednesday 17 July, 3pm (BST/UK time) This new ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a different panel, thereby showcasing insights from members around the world. These regular insights from the leading CEOs at […]
Read MorePast webinars
Transitioning to the cloud represents a critical step for insurers to accelerate their digital transformation and stay competitive in the evolving insurance landscape. In this webinar, Co-operators (Canada) share their recent experience of this major technology upgrade to their P&C business as it transitioned from Guidewire V7 to the Guidewire Cloud Platform. Increase your odds […]
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In this webinar series, various ICMIF members from around the world will showcase their digital strategy and journey in the pursuit of digital transformation. In these case studies, learn how leading mutual/cooperative insurers are harnessing the power of technologies to digitise their business and integrate digitalisation and innovation into their overall strategy, whilst maintaining their […]
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In this webinar, NFU Mutual (UK) share how, through the creation of their CX Blueprint, they have set out a vision for customer experience (CX) dominance. It explores how this blueprint is starting to democratise CX and empower teams within NFU Mutual to make informed decisions that support the overarching business goal of dominating in […]
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In this webinar, Steve Ferrari, Chief Transformation Officer at OneFamily, brings to life the transformative impact that artificial intelligence (AI) is having on the organisation’s customer service and telesales operations. Focusing on how AI enhances customer experience and streamlines operational efficiencies, it delves into AI-driven analytics to identify improvements in customer journeys; chatbots and knowledge […]
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This new ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a different panel, thereby showcasing insights from members around the world. These regular insights from the leading CEOs at ICMIF members will cover a range of […]
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The global insurance market continues to be shaped by multiple disruptive forces – from technology advancement and new competition, to increased regulatory scrutiny and evolving customer behaviours, to diversifying risk exposures. Within the turbulence, however, there are clear indicators of future growth for 2024 and beyond, including strong demand signals, new business models and expanding […]
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Artificial Intelligence is already everywhere transforming data into insights and augmenting each of us to make better decisions. However, we are only at the start of the AI transformation journey. By 2030, AI is predicted to contribute USD 15 trillion to global GDP, three times more than the total premium collected by insurers today. Better […]
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This new ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a different panel, thereby showcasing insights from members around the world. These regular insights from the leading CEOs at ICMIF members will cover a range of […]
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In this exclusive ICMIF webinar, ICMIF’s new Chair, Rob Wesseling, President and CEO of Co-operators in Canada, joins ICMIF’s Chief Executive Shaun Tarbuck for a Q&A session about his next four years as the Chair of the Federation. In this conversation, Rob shares an overview of Co-operators’ current strategy; how purpose and sustainability are key […]
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The internet Domain Name System (DNS) enables fast web surfing and throughput of vast amounts of digital information. Consumers and businesses use the DNS “phonebook” every day for internet shopping, social interaction, and critical business operations. Unfortunately, the open nature of the DNS fosters and houses cyber threat actors looking to scam and manipulate the […]
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