An insightful webinar featuring Mikael Honore, Director of Claims Operations (Auto and Property) and Special Investigations of Gore Mutual (Canada) where he shares the company’s innovative, data-driven approach in achieving CX excellence. This webinar focuses on how Gore Mutual has taken a data-driven approach to improve its CX within their claims department. Mikael provided examples of initiatives undertaken by Gore Mutual, highlighting the insights they have gained and the measurable improvements made within the claims team.

Speaker:

• Mikael Honore, Director of Claims Operations (Auto and Property) and Special Investigations, Gore Mutual (Canada)