All ICMIF webinars

ICMIF webinars are organised exclusively for the benefit of ICMIF members, looking at current strategic issues and the latest trends impacting the cooperative/mutual insurance sector. They bring thought leadership and showcase best practice from ICMIF member organisations and prominent industry experts.

If you would like to search the webinars by theme or topic visit this page.

Past webinars

The coming wave of privacy and data protection laws: Tsunami or gentle ripples for cooperative and mutual insurers?

Fight it if you wish, but data protection and privacy regulations are here to say. More importantly they are now multiplying and spreading to jurisdictions across the globe. Once seen as the unique purview of the Europeans, data protection and privacy laws are now popping and establishing themselves in nations across Asia, Africa, the Middle […]

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Education as a tool for cooperative development and organisational resilience

The 5th Cooperative Principle highlights the important role of education in cooperative development, sustainability and resiliency. The cooperative identity in general is unique as its clearly defines and represents the common aspirations of people who work together to meet their goals and to become resilient, sustainable and future-ready. Education has a big role to play […]

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Strengthening MAIF’s commitment to mutual values as a mission-oriented company

In 2020, ICMIF member MAIF became the first large company to become what is known as a “company with a mission” (société à mission) in France. This involved the inclusion of its purpose and social and environmental commitments in the organisation’s statutes. This change both reaffirmed and deepened MAIF’s mutual identity and values, which are […]

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How cooperative values are represented and embedded within The Co-operators

The Co-operators is a leading Canadian-owned cooperative providing multi-line insurance and financial services. For over 70 years, it has been a business based on shared values and guided by its cooperative principles. The need for profitability is balanced with meeting the unmet needs of its members; having an impact to strengthen local communities; and building a sustainable and more prosperous society. Pursuing profit to benefit the people and communities it serves and […]

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Becoming a data-driven digital insurer to enhance value for customers

The digital mutual: Episode 9, Achmea (Netherlands) With a history of more than 200 years, ICMIF member Achmea grew from a small mutual insurer to the largest insurance company in the Dutch market. Achmea’s product range includes insurance, asset management and (financial) services in all distribution channels, including through its partner organisation Rabobank. Achmea’s aim […]

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Digital Income: Customer-centric innovations with digital ecosystems

The digital mutual: Episode 8, NTUC Income (Singapore) Since it was founded 50 years ago, NTUC Income (Income, Singapore) has grown into a thriving social enterprise, serving over two million customers with its offerings in life, health and general insurance. In addition to being one of the leading composite insurers in Singapore, the organisation has […]

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Mutual insurance – The most modern business model in insurance

In this webinar, insurance academic Dr Antti Talonen reflects on the key trends in insurance today and in the future with a special focus on the specific characteristics of customer ownership and mutual insurance. Taking inspiration from his vast international research on the sector, Antti shares his thoughts on the 10 most important ideas of […]

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Making membership more meaningful through mutuality

The mutual advantage: Episode 3, PPS (South Africa) As a financial services provider that is tailored to graduate professionals, PPS (South Africa) innovates continuously to solve the daily pain-points of its members and provide them with peace of mind. Their ethos of mutuality means that they exist solely for the benefit of their members by […]

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Leveraging InsurTech: The pursuit of growth and resilience through technological innovation

In this webinar, Dr Andrew Johnston, Global Head of Insurtech at Willis Re, speaks about the latest global state of InsurTech. His presentation focuses on investment trends, successful strategies for the adoption of technology and the continuous evolution of ‘InsurTech’ as we know it. Specifically, Andrew also speaks to the application of InsurTech and technology […]

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Using the SDGs in business strategy for mutual value creation

Sustainable Investment Leaders webinars Insurers play an integral role in contributing to society. This includes generating economic sustainability and alleviating poverty; building healthy and resilient communities; and tackling climate change – contributions that underpin the UN Sustainable Development Goals (SDGs) set out in the 2030 Agenda. Some ICMIF members have already placed the SDGs at […]

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