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Video presentation

People at the heart of innovation and global transformation

ICMIF Biennial Conference 2024: Building a people-first organisation

Today’s dynamic working environment continues to be shaped by numerous disruptive and evolving trends, underscoring the importance for leaders to prioritise a people-focused strategy. This case study from CLIMBS (Philippines) focuses on initiatives to cultivate a resilient and future-ready workplace, including talent management strategies that enhance employee engagement and wellness, and the organisational and leadership traits needed to foster an inclusive, high-performing culture.

CLIMBS, a prominent cooperative organisation in the Philippines exemplifies its commitment to people-centric values through a unique approach that places individuals at the heart of its mission. Guided by cooperative principles and innovation, the organisation ensures its members, employees, and communities benefit from its services and initiatives.

Member-Focused Services

CLIMBS’ core philosophy revolves around serving its members. It adapts to evolving needs with innovative products such as climate insurance, tailored to a country frequently impacted by natural disasters. By developing services like Weather Protect Insurance and launching initiatives for female members, it demonstrates attentiveness to the specific requirements of diverse demographics. This member-first approach ensures that the organisation remains relevant, resilient, and impactful.

Employee-Focused Initiatives

Equally vital is the organisation’s focus on its employees, fostering inclusivity, gender equality, and wellbeing. Governance structures reflect this commitment, with balanced representation in leadership roles. Initiatives such as workplace family engagement activities and mental health programmes create a supportive environment, ensuring that employees feel valued and motivated. This dedication strengthens the internal foundation of the organisation, enabling it to serve its members effectively.

Governance and Leadership

CLIMBS’ governance model embodies cooperative principles of democratic control and inclusivity. Leadership teams include a diverse mix of individuals, ensuring representation and equitable decision-making. By prioritising transparency and inclusiveness, the organisation upholds its commitment to empowering members and creating a culture of trust.

Education, Technology, and Innovation

Education forms a cornerstone of the organisation’s strategy, equipping members and employees with the skills needed to navigate modern challenges. Its Cooperative College of the Philippines fosters learning and development, while partnerships with international institutions enhance its knowledge base.

Technology and innovation also play a significant role. The organisation leverages modern tools to streamline operations and improve accessibility, as seen with its mobile app. This technological focus ensures adaptability and positions the organisation as a forward-thinking leader in the cooperative sector.

Advocacies and Partnerships

Collaborative efforts with global partners have further amplified CLIMBS’ impact. By working with like-minded institutions, it has developed pioneering products and services that address critical issues such as climate resilience. Advocacy for cooperative principles ensures the organisation’s voice is heard in broader discussions, reinforcing its role as a champion for the cooperative movement.

Community-Centred Commitment

Underlying all these efforts is a deep-seated concern for community welfare. Initiatives such as mangrove planting and other environmental activities align with the cooperative’s commitment to sustainability and social responsibility. By actively engaging in community development, the organisation strengthens its bond with the people it serves.

A Vision for the Future

With a clear focus on people, the organisation continues to set an example of how cooperatives can thrive while staying true to their values. By integrating education, innovation, governance, and advocacy, it creates a sustainable model for success, ensuring its members, employees, and communities are well-prepared for the future. Its ethos, encapsulated in the cooperative pledge, underscores the power of collective action: “Alone, I am weak, but with others, I am strong.”

Presenter:

Donna Dizon, Vice President for Administration & Corporate Planning, CLIMBS (Philippines)

More information

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